According to news reports on 11/16/09 - the service of the U.S. Post not escaped the effects of economic meltdown and suffered no net loss of $ 3.8 billion for fiscal 2009 .... after $ 6 billion in cost savings and $ 4 billion in reduced payments for retiree health benefits, the agency still employs over 712,000 people. "
What is clear headed individual would think that the postal service or MUST COULD escape the merger? When George Washington established the postal department in 1792 I ask if he really after as the second largest civilian employer in the good old USA old A. Yep, only Wal-Mart employs more people than our postal service dear. And maybe, just maybe Wal-Mart is a tiny bit more strategic and well really helpful. Hmmm, has the goods that customers want, treats these customers as if they matter to you, marginalizes batiéndolos competition on price and selection. What a concept!
Or you could go with the USPS model: employees of the "race" that behave as if every client is in pain - butt for those with contempt or be ignored, the prices continue to rise no decreased while service declines course, hours of operation designed by the direct union with indifference to customer preference. But if my job was described as "career employee" may be inclined to ignore the people who pay my salary too. Oh okay, probably not.
The news about the United States Postal Service can not come as a surprise if you've given even a modicum of thought. In addition to implementing a job boring quasi-government not get me started on the privatization or technology. And yes, I'm sure the next step is the elimination of Saturday delivery comes on the heels of the current constant withdrawal of confidence from the blue drop off boxes.
"Hellooooooo, anyone home? When was the last time you wrote and sent a letter snail? And God knows I'm as opposite change as the baby boomers born in the next but I managed to leave the Stone Age and start paying bills online. We really need to ask if you still need a United States Postal Service. Do we? Really? Do not have technology that all but eliminated the need for it? And if not now, then certainly soon. The founders of the constitution used the pony express and telegraph too, but as the car covered some services simply to survive its usefulness.
If, however, need to look at the postal service as a contestant on Survivor, and gave it a fighting chance of making it through to next round of reality, the configuration must change. The competitor Federal Express has also had a tough year and has responded with a plan to save another one billion U.S. dollars in 2010 to reduce personal and work hours, streamlining technology and finding greater economies of scale. In his own words, "we remain focused on providing exceptional service, and we will ensure that our actions do not prevent our experience industry-leading client." The service and customer ... sounds like WalMart slightly resolved shipping and shipping ! Could it be?
By which I mean, we are rapidly approaching a lighter round for the USPS. Or the union folded, embraces technology and value to customers or must leave. The United States Postal Service can be a very fond memory as milkmen, gas station attendants and drive-in movies.
Tuesday, November 24, 2009
