Do you have entered the post office and got a bad service, it can be very frustrating when you experience problems with the post office (PO).
I recently had one such experience with my local PO. I entered my local PO before work to work with them to get some provision of mail services. I was told that mail services clerk who addressed those issues coming in at 10:00 and would need to schedule an appointment with her. So they told me to call after 10:00 at the phone number of the PO. They said if they are busy not answering the phone have to be aware of that. I left my card and I asked the desk clerk I mail my card to satisfy vendor mail services to call me so I could schedule an appointment.
As expected I did not get a call. On top of that, I called the number of the PO through the day and just get the answering machine. When they said they do not answer the phone, they really meant it because now I have found are always "busy." So now they put me in the position of having to take time from work to enter the PO just to get a scheduled appointment and then I had to turn to the actual appointment. Does this seem right? I did not think so, so I filed a complaint with the PO.
If you encounter problems with the post office, you have several options to file your complaint. You can select one or more of the choices of the complaint below.
1. Call the post office to file a complaint
You can call the post office on your main number that you can download from their website.
MF from 8:00 am-8: Eastern Time 30pm
Sat from Eastern time 8:00 am-6pm.
2. Send an email to the post office to file a complaint
Go to the USPS website and click on the link "customer service" in the upper right corner or the bottom of the home page. This takes you to a web page where you can click "send us an email." An online email form will appear where you can complete your complaint information.
3. Get in touch with the postmaster for your area
Another effective route is to file a complaint with the postmaster for your area. You can think of the postmaster as the person who is responsible at a high level of all post offices in your area. A complaint with the postmaster will pay your local post office some unwanted attention.
4. File a complaint online with the office of Inspector General
You can file an online complaint with the Office of Inspector General www.uspsoig.gov the Inspector General's office is a complaint that will get attention from your local post office they do not wish to be contacted or be investigated for them.
So now you have several options you can choose to file a complaint and get your issue resolved. If one of the above options do not work, then work your way down the list.
